Help shape the workshops
I'm planning hands-on AI workshops for CSMs and CS leaders. Each would help you build something you can use.
Tell me which topics interest you, whether you're in a role or looking for your next one.
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Rate your interest in each topic. You can give several topics the same rating. Scale: 1 = Low interest; 5 = High interest.
1. Build your own call-prep assistant
Turn account data into a quick read on health, wins and risks before a call.
2. Keep up with a fast-changing product
Build an AI reference that connects features and roadmap updates to the accounts they matter for.
3. Create a clear account handoff
Use AI to turn account history into a transition doc with open issues, commitments and next steps.
4. Build a CS command center
Create a working view of account signals, risks and next actions to guide your team review.
5. Build a lean team workflow
Redesign one recurring process with clear roles for people and AI, handoffs and quality checks.
6. Make the business case for an AI project
Build a one-page proposal with costs, expected gains and a plan to test the result.
7. Show customer value in your next QBR
Use AI to turn call notes and account data into a value brief, with a simple ROI model and visible assumptions.
8. Build a CS portfolio for your next role
Create a working AI project and a short walkthrough that explains your choices in an interview.
What would you want to have in hand by the end?
Limit: 3000 characters.
Your input will help us decide which workshops to develop.